SendGrid Status

All Systems Operational

Mail Sending Operational

API v3 Operational

SMTP Operational

API v2 Operational

Marketing Campaigns Operational

Webhooks Operational

Event Webhook Operational

Parse API Operational

API Operational

Website Operational

Statistics Operational

Email Activity Operational

Partners Operational

Billing Operational

Legacy Marketing Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2025

No incidents reported today.

Jun 30, 2025

Retroincident - Temporary Click Tracking degraded performance

Resolved - Starting around 10.05 PT, June 30th, our engineers discovered an issue with Click Tracking where intermittent errors around our links were occurring. Links were not resolving correctly, however, customers just need to retry to make the links work.

No data loss has been discovered as long as the link worked.

Mail send was not affected.

Issue has been quickly remediated, a fix has been implemented, no new issues have been reported from our end, and no new reports from customer have been reported. This issue is now resolved.
Jun 30, 10:00 PDT

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

Contact Upload Delays

Resolved - Our engineers have monitored the fix and confirmed the issue with contact upload delays has been resolved. All services are now operating normally at this time.
Jun 25, 11:01 PDT

Monitoring - Our engineers have applied a fix to the issue and now are monitoring the results. We will provide an update in one hour or as soon as it is available
Jun 25, 10:03 PDT

Identified - Our engineers have identified the issue and are working toward a fix.

We will provide another update in 1 hr or as soon as more information becomes available.
Jun 25, 09:09 PDT

Investigating - Starting around 8:20am PT, June 25th, our engineers started investigating an issue where users may be experiencing delays uploading contacts.

Our engineers are investigating the issue and will provide another update within the next hour. Mail send is not affected.
Jun 25, 08:43 PDT

Jun 24, 2025

No incidents reported.

Jun 23, 2025

Billing Changes & Payment Processing Failure

Resolved - Our engineers have monitored the fix implemented and confirmed that issues surrounding account credit card updates, processing payments, and updating account plans has been resolved. All services are now operational at this time.
Jun 23, 17:01 PDT

Monitoring - Our engineers have implemented a fix and are monitoring system performance. All customers should now be able to update billing information, make payments, and update account plans. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 23, 16:01 PDT

Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 23, 15:48 PDT

Investigating - Starting around 1:20 pm PST on June 23, our engineers began investigating an issue with changing billing information & processing payments. Customers may not be able to update credit card information, make payments, or make changes to account plans at this time. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Jun 23, 15:09 PDT

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.